Delaware Hospital Guide - A public service of the Delaware Healthcare Association

Frequently Asked Questions

What is Delaware Hospital Guide?
DelawareHospitalGuide.org is a consumer-friendly website that provides useful service and quality information on Delaware hospitals to serve as a factual starting point for more informed discussion with your hospital, physician or insurance company.
Why would I need this information? How is it useful to me?
This information is useful to provide facts about hospitals when you need healthcare services, if you are new to the area or if you are choosing a new healthcare plan. Delaware Hospital Guide provides:
  • Demographic information, services offered and contact numbers for hospitals
  • Quality data on surgical infections, 30-day mortality and the most common causes of hospitalization: heart attack, congestive heart failure and pneumonia
  • Patient satisfaction survey information from Hospital CAHPS®
Where did this information and data come from?
Information on this website was collected by the American Hospital Directory (ahd.com).
Where does the individual hospital data come from?
Data are taken from both public and private sources. Public sources include several files such as Medicare cost reports.  Demographic and service information may also be provided by individual hospitals when public sources are not available. Quality information comes from Hospital Quality Alliance data, which is also reported on the Hospital Compare website at www.hospitalcompare.hhs.gov.
What is MedPAR data?
MedPAR data, which is short for Medicare Provider Analysis and Review, is information abstracted from the UB04 billings for Medicare. Thus, the only population represented in the data is the Medicare population.  (A UB04 is a common claim form used by a hospital to bill for services provided to a patient.)  This file is used to determine whether particular services are provided by a hospital.
What is a Medicare cost report?
The Medicare Cost Report (MCR) is an annual report required of all institutions participating in the Medicare program. The MCR records operational information associated with providing services to all patients.
What is Hospital CAHPSR?
The intent of the CAHPSR Hospital Survey, also known as Hospital CAHPSR or HCAHPS, is to introduce a standardized survey instrument and data collection methodology for measuring and publicly reporting patients' perspectives of hospital care. While many hospitals collect information on patient satisfaction, until the HCAHPS initiative there has been no national standard for collecting or publicly reporting information that would allow valid comparisons to be made across hospitals.
What if I don't know the meaning of a term used on this website?
Visit the definitions page on this website.
What if I can't find a hospital?
The initial version of Delaware Hospital Guide includes all short-term, acute care hospitals in the state but does not include rehabilitation, psychiatric, or specialty hospitals.
What is Medicaid?
Medicaid is a joint federal and state program that helps with medical costs for some people with low incomes and limited resources.
What is Medicare?
Medicare is a health insurance program for people age 65 or older or under 65 years of age with certain disabilities, or End-Stage Renal Disease (permanent kidney failure requiring dialysis or a kidney transplant).

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